Request To Know Form
Request To Delete Form
Request To Correct Form
Your Privacy Choices
Request to Correct Submission Page
Right to Correct
You have the right to request that we correct any of your personal information that we collected from you and retained, which is inaccurate. Once we receive your request and confirm your identity, we will review your request.
What happens if you exercise your rights
If you request to correct your personal information, we will confirm receipt of your request to correct within ten (10) business days. If you do not receive confirmation within the 10-business day timeframe, please contact: Phone: +1-833-217-5636 or Email: [email protected].
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) calendar days of its receipt. If we require more time (up to another 45 calendar days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will cover the 12-month period preceding our receipt of your request and beyond, unless doing so proves impossible or would involve disproportionate effort. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
How to submit a request to correct personal information
To exercise your right to correct described above, please provide the information in the online form below, which is necessary to identify you and to complete your request. Or, you may submit a request to correct your personal information by submitting your request by calling the following toll free phone number or by submitting your request to the following designated e-mail address:
- +1-833-217-5636
- [email protected]
Authorized agent requests
You may submit a request using an authorized agent only if you provide the authorized agent with written permission signed by you authorizing the authorized agent to make the request to correct personal information.
Online Request Form
If you would like to instruct us to correct personal information by using our online form, then please provide and submit the information in the following online form by clicking here.
Description of the right to opt-out of the sale or sharing of my personal information
California residents have the right to opt-out of the sale or sharing of personal information by us that we collected from you and retained.
Description of the right to limit the use of my sensitive personal information
California residents have the right to request that we limit our use and disclosure of your sensitive personal information by us that we collected from you and retained, subject to the following exceptions:
- To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
- To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose.
- To resist malicious, deceptive, fraudulent, or illegal actions directed at 402 Ventures and to prosecute those responsible for those actions, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose.
- To ensure the physical safety of natural persons, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose.
- For short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer’s current interaction with 402 Ventures, provided that the personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with 402 Ventures.
- To perform services on behalf of 402 Ventures, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of 402 Ventures.
- To verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by 402 Ventures, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by 402 Ventures.
What happens if you exercise your rights
If you request that we not sell or share your personal information and/or that we limit the use and disclose your sensitive personal information, subject to the above exceptions:
- We will honor your request within 15 business days;
- We will notify those who received your information, for purposes other than the exceptions listed below, during the 90 days before your request to not further sell or share your information and/or to not further use or disclose your sensitive personal information; and
- We will notify you when this is completed.
Once we receive your Do-Not-Sell or Share request and/or Request to Limit Use and Disclosure of Sensitive Personal Information, we will wait at least 12 months before asking you to reauthorize sales or sharing of your personal information and/or use and disclosure of your sensitive personal information.
How to submit a request to opt-out of the sale or sharing of personal information and a request to limit the use and disclosure of sensitive personal information
If you would like to instruct us not to sell or share your personal information and/or to limit the use and disclosure of sensitive personal information, subject to the exceptions listed above, please provide the information in the online form below, which is necessary to identify you and to complete your request. Or, you may submit a request not to sell or share your personal information and/or to limit the use or disclosure of your sensitive personal information by submitting your request by calling the following toll free phone number or by submitting your request to the following designated e-mail address:
- +1-833-217-5636
- [email protected]
Authorized agent requests
You may submit a request using an authorized agent only if you provide the authorized agent with written permission signed by you authorizing the authorized agent to make the request not to sell or share your personal information and/or the request to limit the use and disclosure of sensitive personal information.
Online Request Form
If you would like to instruct us not to sell or share your personal information and/or to limit the use and disclosure of sensitive personal information, subject to the exceptions listed above, by using our online form, then please provide and submit the information in the following online form by clicking here.
Request to Delete Submission Page
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Help ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for those purposes.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the ability to complete such research, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us and compatible with the context in which you provided the information to us.
- Comply with a legal obligation.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
What happens if you exercise your rights
If you request to delete your personal information, we will confirm receipt of your request to delete, within ten (10) business days. If you do not receive confirmation within the 10-business day timeframe, please contact: Phone: +1-833-217-5636 or Email: [email protected].
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) calendar days of its receipt. If we require more time (up to another 45 calendar days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will cover the 12-month period preceding our receipt of your request and beyond, unless doing so proves impossible or would involve disproportionate effort. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
How to submit a request to delete personal information
To exercise your right to delete described above, subject to the exceptions listed above, please provide the information in the online form below, which is necessary to identify you and to complete your request. Or, you may submit a request to delete your personal information by submitting your request by calling the following toll free phone number or by submitting your request to the following designated e-mail address:
- +1-833-217-5636
- [email protected]
Authorized agent requests
You may submit a request using an authorized agent only if you provide the authorized agent with written permission signed by you authorizing the authorized agent to make the request to delete personal information.
Online Request Form
If you would like to instruct us to delete personal information, subject to the exceptions listed above, by using our online form, then please provide and submit information in the following online form by clicking here.
Request to Know Submission Page
Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your personal information on or after January 1, 2022, including beyond the 12-month period preceding our receipt of the request, unless doing so proves impossible or would involve disproportionate effort (the "right to know"). Once we receive your request and confirm your identity, we will disclose to you:
- What personal information we collected about you, including the categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting, selling, or sharing that personal information.
- The categories of third parties with whom we disclose that personal information.
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If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
- The specific pieces of personal information we collected about you (also called a data portability request).
What happens if you exercise your rights
If you request to know your personal information, we will confirm receipt of your request to request to know within ten (10) business days. If you do not receive confirmation within the 10-business day timeframe, please contact: Phone: +1-833-217-5636 or Email: [email protected].
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) calendar days of its receipt. If we require more time (up to another 45 calendar days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will cover the 12-month period preceding our receipt of your request and beyond, unless doing so proves impossible or would involve disproportionate effort. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
How to submit a request to know personal information
To exercise your right to know described above, subject to the exceptions listed above, please provide the information in the online form below, which is necessary to identify you and to complete your request. Or, you may submit a request to know your personal information by submitting your request by calling the following toll free phone number or by submitting your request to the following designated e-mail address:
- +1-833-217-5636
- [email protected]
Authorized agent requests
You may submit a request using an authorized agent only if you provide the authorized agent with written permission signed by you authorizing the authorized agent to make the request to know personal information.
Online Request Form
If you would like to request to know your personal information we have collected and used, subject to the exceptions listed above, by using our online form, then please provide and submit the information in the following online form by clicking here.